Privacy Policy (Updated Jan 2022)

We respect your privacy and we are committed to protecting your personal information.

This Privacy Policy explains how LookPrior®, Inc ((hereafter “ LookPrior “, “our”, “we”, “LP” or “us”)) collects, uses and discloses your information.

Please read this privacy policy carefully before using our services.

In this privacy policy:

Services refer to the LookPrior mobile application, the website at https://about.lookprior.com, and any other products, services, content, features, technologies, or functions and the related websites, applications, and services offered to you by us.

Platform: means the website, mobile applications, mobile sites, or other online properties through which we offer our services.

About This Privacy Policy

The privacy policy applies to the information we collect while you use our website, the mobile applications, and other online services (collectively, the “LookPrior service”) or when you interact with us via email, chat application, or any other communication channel.

Changes To This Privacy Policy

LookPrior may change the privacy policy as often as deemed necessary. In case of any changes to the privacy policy, we will revise the date appearing at the top of this policy.

We may notify you of the changes by adding such changes to our webpage or send you a notification via email.

We encourage you to review the privacy policy whenever accessing LookPrior services to stay up to date about our information practices and the ways to protect your privacy.

Nature of Look Prior Privacy Policy
When using Look Prior (LP or LookPrior) we will make every effort to protect your privacy, including but not limited to:

  • Taking precautions to prevent unauthorized access to your data
  • Not sharing your information with third parties unless with your express authorization
  • Not employing tracking devices other than as disclosed in this privacy policy
  • Not sending unsolicited communications for marketing purposes
  • Not engaging in cross-marketing, affiliate marketing (and prohibiting it on LP), or link-referral programs
  • Not running ads, other than the classifieds posted by our users

We do provide email proxy & relay services to reduce unwanted emails. If we update our policy, we will place notices on LP if the changes are significant and/or obtain your consent as required by law.

 The Personal Information We Collect  About You and Where It Comes From
The information we collect includes:

1. Mobile network information: This shall include mobile carrier name and phone number, device type and settings, phone type or geo-location based on IP address, browser type and settings, application version number, operating system, and unique identifiers.
2. Information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

3. Your activity while using our services/platform: The activity information that we shall collect may include but is not limited to,

a. Terms you search for

b. Videos you watch

c. Purchase activity

d. People with whom you communicate or share content

e. Views and interactions with content and ads

f. Voice and audio information when you use audio features

g. Credit card data, which is transmitted to payment processors via a security protocol

h. Weblog data

i. Data you post on or send via LP

j. Data you send us directly or via other sites

We use such information to do things like recommend/suggest a new product you might like, depending on your recent activity.

4. Sensitive Information such as race, gender, your birth date ethnicity, sexual preferences and experiences, physical characteristics, dating age range preference, personal description, political affiliation, religious affiliation, union memberships,

5. Your photos, or any biometric information you provide using our Services (your “Sensitive Personal Data”).

6. The content you upload such as photos, videos, or other content relating to the services. Note that we may collect data about such content, which may include: the metadata (time and date content is uploaded), how you use the uploaded content, who views the uploaded content, who views the content, and with whom such content is shared.

We collect such information through a variety of tracking technologies, including cookies, web beacons, embedded scripts, location-tracking technologies, file information, and related technology.

We may scan, monitor, store and analyze the uploaded content/information using third party services for various purposes, including but not limited to anti-fraud purposes, assessment of whether the content is consistent with our terms of use, identifying your interests and activities, and to help us provide better matches for you.

If you’re posting content on LP, don’t post if it has any of the items below:

    • Nudity and sexual content: In most cases, violent, graphic, or humiliating fetishes are not allowed on LookPrior.
    • Videos containing fetish content will be removed or age-restricted.
    • Sexually explicit content featuring minors and content that sexually exploits minors is not allowed on LookPrior.
    • Depiction of genitals, breasts, or buttocks (clothed or unclothed) for the purpose of sexual gratification
    • Pornography depicting sexual acts, genitals, or fetishes for the purpose of sexual gratification
    • Other types of content that violate this policy
    • Masturbation or fondling of genitals, breasts, or buttocks
    • Using or displaying sex toys to provide viewers with sexual gratification
    • Celebrity wardrobe accidents or nude photo leaks
    • Violent, graphic, or humiliating fetish content where the purpose is sexual gratification
    • Nudity or partial nudity for sexual gratification
    • Explicit or implied depiction of sex acts for the purpose of sexual gratification
    • Animated sex acts, pornography, or fetish content
    • Non-consensual sex acts or unwanted sexualization
    • Bestiality or promotion of bestiality
    • Incest or promotion of incest
    • Aggregating content for sexual gratification
    • Any sexual content involving minors

Please note that this is not a complete list.

If you find content that violates this policy, please report it. We report content containing child sexual abuse imagery to the National Center for Missing and Exploited Children, which works with global law enforcement agencies.

  1. Data We Collect via a third-party social networking site:

When you enable the use of our services through a third-party social networking site or mobile or other application like Twitter, LinkedIn, Google, (a “Social Networking Site”) or link or connect our services to a social networking site, you permit us to access and use certain information about you, that is made available to us through or from that social networking site. 

Note that the information we obtain may vary by social networking site, and may be affected by the permission and the privacy settings you establish on that social networking site. 

Such information may include but is not limited to:

  • Your name 

  • Profile image

  • Profile information

  • Your social network

  • Gender

  • User-name

  • User-ID

  • Age range or birthday

  • Relationship interests

  • Language

  • Location / Country

  • Interests 

  • Videos and photos you are tagged in

  • Contact list

  • Social media followers
    e.t.c. 

By linking our service or using our service through a social networking profile, you are authorizing us to collect, store, retain and use all of your information collected from the social networking site, by this policy.  

Depending on your privacy setting and per the social networking site privacy policy, we may also post information from a social networking site, when you visit a social networking site from our services, when you signup, or sign in to the services via a social networking site. 

When you interact with our services through different social media networks, such as comments on our Facebook post, like us on Facebook, or watch our YouTube video, we may receive some information about you. However, the information we receive depends upon your privacy settings and the platform’s privacy policy. 

If there is information about your “friends” or followers you are associated with within your social networking site account, the information we obtain about such persons may depend on the privacy settings such persons have with the applicable social networking platform. 

As such, you do acknowledge and agree that LookPrior is not and shall not be responsible for, and have no control over, any applicable privacy settings on any social networking sites. This includes any settings or preferences related to messages or advertisements about us that the social networking platform may send to you or your network/followers/friends. 

Remember to always review and if necessary, adjust your privacy settings on third-party websites and social media platforms. 

  1. Location Data: We collect information about your location through a GPS service, Wi-Fi, Wireless Network Triangulation, or other methods to determine your location to serve you better. We may use your IP address to approximate your location. In some cases, we assign the latitude and longitude of the center, the city, or the state on the record for you to your profile as a way of improving our analytics and matches for you.

  2. Data From Social Networks Interaction: Whenever you interact with LookPrior via social media networks, such as when you “like”, “follow” us, “share” our post, on social media platforms, we may receive some information about you. However, note that under such circumstances, we will only receive the information you permit the social media platform to share with us. In addition, the data received under such circumstances also depends upon the privacy settings of the social network. 

In that regard, you may want to review and if necessary adjust the privacy settings on all third-party websites and social media networks before linking or connecting them to our services or platform.

  1. Information From third parties: We may receive information relating to you or your conduct on other third-party services. For instance, we could collect your email address if another user tries to refer us to you through an affiliate link, or other means. The information we may receive from a third-party service could include your contact details, demographic information, fraud prevention information, or credit reference. Note that financial institutions, as well as payment processors, may provide us an updated payment information methods relating to your paid subscriptions, or paid account.

  2. Contact List: LookPrior may offer you the ability to import your contact list from a mobile device. Alternatively, you may enter the email addresses manually. Uploading the contact list or the email addresses enables you to:

    1. Locate your contacts on the services or other products offered by LP.

    2. Invite your contacts to join you on the services or other products offered by LookPrior

LookPrior shall store the contacts to alert you when your contacts join the services or other products or the services offered by us at a later time. By alerting you when your contacts join the service, you will have the ability to connect with them on our platform and to suggest friends and connections to other members of the services or other products or the services offered by us. 

  1. Information collected from postings and chat messages: What you write on the chat message to another user is stored in our systems as a chat message. Such information could include your name, your address, the name of a meet-up location, and all other information you voluntarily share with another user within the LookPrior community.

Note that LookPrior shall not extract user chat messages for information or pull any such information (such as meet-up location) and store it separately. For instance, if you chat with another user about your address, relationship status, or health history, we do not store such data or use it for any purpose, except that we store your chat history as described in this policy.

Why Do We Collect and Store User Information?

We store certain data as needed for our business purposes and/or as is required by law, which we make good faith efforts to store securely but can make no guarantees. You may access and update certain data about you via your account login.

We use your data to provide to you our services, and particularly under the following circumstances:

  • To create your user account and Provide access to our services through our platform

We rely on the information you provide to us to process your user account and to provide the necessary services. In addition, our customer support agents will refer to your user account details to offer customized support and provide responses to your inquiries.

  • To accept payments and fulfill your purchases   

We refer to account information while processing credit card payments, and fulfilling your requests.

  • To personalize your experience and customize content on our services

We always aspire to provide our customers with a seamless experience whenever they are using our platform. In that regard, your user information is the basis upon which we provide relevant offers and targeted ads through our website, email, social media channel, third-party sites, or on the other devices you may use.

  • To provide to you, maintain and improve the features and functionality of the services.

We rely on profile data, usage data, technical data, and communication data to perform important analytics and gain insights necessary for improving our website, products/services, improving customer relationships and experiences.

  • To send you important notifications and updates

We may send to you important notifications and information regarding our services, certain amendments to our policy and terms of use, update you on the conditions, policies, and other administrative information.

  • To Send You Offers and Serve Relevant Ads on Our Services

LP will push ads and offers to you based on your profile data. In other words, we rely on user data to push relevant notifications, news, offers, and promotions. We do not show you personalized ads based on sensitive categories such as race, religion, sexual orientation, or health.

  • To help Protect LookPrior, Our Users, and the Public

LookPrior endeavors to create and maintain a trusted and safer environment where users can attain their objectives and thrive. In that regard, we rely on user information to help us detect abuse, track and address any cases of ongoing or alleged misbehavior on and off our systems. We use the data to perform a system analysis to detect and prevent fraud, analyzing and designing countermeasures against any cases of fraud or misconduct.

  • To Help You Connect With Other Users

User data plays a critical role when it comes to suggesting or recommending meaningful connections. This is because we will show other users your profile, and they will rely on the information available to understand your needs and provide you with better services.

  • To Conduct Investigations and to respond to requests from law enforcement

LP shall avail data to law enforcement agencies whenever they want to conduct a probe or check compliance.

Besides, LookPrior relies on profile data when conducting investigations and responding to disputes between platform users.

We shall rely on user data to provide dispute resolution and address similar customer support services.

When, Why, and How You/ We May Share Your Information

LookPrior® seeks to help you establish meaningful connections. Therefore, you will often find yourself sharing information about yourself with other companies and individual users. While we make every effort to protect your data, our services allow you to share information about yourself with other individuals and companies including other users, and potential users of the services or other products offered by us, and third-party social networking sites.

When You Share Your Information
Our service lets you share information with other users or companies. Ideally, when you share a video or an ad, you have control over how you share. For instance, you can share videos publicly, or you can decide to keep them private. Remember that when you share publicly, your content becomes accessible via the search bar and to anyone visiting the platform. Be careful with the information you share and ensure you only share stuff you are comfortable leaving in the public domain.

How We Share Your Information
LP may also share your information, which includes some personal data with third parties for the purposes outlined below:

  • Service providers contracted to work on behalf of LookPrior

At certain times, we may contract service providers to provide our services to you. This may include infrastructure partners, customer support agents, advertisers, and marketing outreach services, payment processors, cybersecurity partners, and anti-fraud analytics companies. Note that we always adhere to a strict vetting process before contracting service providers or working with partners. Ideally, all our contractors must agree to abide by our confidentiality obligations.

  • With Other Users

When you disclose information on a service or a product posted on our marketplace, you share your information (which includes your public profile) with other system users.
Be careful with the information you share and ensure you only share stuff you are comfortable leaving in the public domain.

  • With Our current and future Affiliated Companies

LP may share your information with other LP-affiliated companies and subsidiaries. Sharing your information with subsidiaries and affiliated companies will benefit you in two aspects. Other affiliated companies and subsidiaries will assist in processing your information upon your request or on behalf of our company, but with prior authorization from us.

  • In case of Corporate Transactions

We may transfer your information if we are involved in whole or in part, in connection with a merger, bankruptcy, or sale/transfer of assets; in aggregate/summary form, where it cannot reasonably be used to identify you.

  • When Required By Law

We may disclose your information when:

  • Responding to subpoenas, search warrants, court orders, or other legal processes
  • Assist in prevention and detection of crime (subject in case to applicable law).
  • Where we believe your actions are inconsistent with our user agreements or policies
  • With Your Consent or at your direction

This includes as mentioned in the social sharing features or where we notify you otherwise through our LookPrior® service that the information you provide will be shared in a particular manner and you provide express authorization.

Social Sharing

LookPrior service offers social sharing features and other integrated social media tools such as the Facebook Like button and Tweet feature available to Twitter users.

Typically, the social sharing features allow you to share the actions you take on our platform with your social media networks, to reach a wider audience. The use of such features depends on your preferred settings, as established on the LP account, and the privacy settings on the entity providing such social sharing tools.

Note that the use of such features could result in sharing your LP information. For more details about the purpose, the scope of data collection and processing in connection with the social sharing features, please visit the privacy policies of the entities providing those features.

Retaining Your Information

LookPrior retains your personal information only for as long as we need it for legitimate business purposes and as permitted by the applicable law. Note that:

  • You may delete some data whenever you like, such as the videos, audio, images, ads, or other forms of content you have created or uploaded.
  • Users will have the privilege to delete activity information saved in your account.
  • Some forms of data will be deleted or anonymized automatically after certain periods such as advertising data saved in server logs.
  • We may keep your data until you delete your LookPrior account such as information about how often you use our services.
  • We may retain some data for longer periods even following account deletion. This is necessary for legitimate business or legal reasons such as financial record-keeping, security, fraud, and abuse prevention.

Whenever you delete data, we follow a deletion process to ensure the data is safe, and completely removed from our servers, or retained only in anonymized form. In addition, we try to ensure that our services protect information from malicious or accidental deletion. In that regard, there could be delays between when you delete something and when copies are deleted from our active and backup systems.

Data / Information Transfers

Sharing of information as laid out in this privacy policy, sometimes involves cross-border data transfers. Since our services are available in various parts of the world, your information may be processed in servers located outside of your home country. In addition, take note of the fact that data protection policies vary among jurisdictions, with some providing more protection compared to others.

Regardless of where your information is processed, LookPrior maintains the same protections described in this privacy policy. Besides, LP also complies with certain legal frameworks relating to data transfer.

Your Rights

LookPrior remains committed to making sure you are in control of your information. In that regard, we have provided you with the following tools:

  • Data Access/Update Tools in the Service: Various tools and account settings are available to help you to access, rectify, or to delete personal information you have provided to us, and the information associated with your LP account directly. In case you need assistance to use these tools effectively, contact our customer service.
  • Device Permissions: Mobile platforms feature permission systems for specific device types and notifications such as access to contacts, location services, camera, and allow push notifications. You can amend the device settings to either consent or deny access to the corresponding feature of information. Of course, your actions will impact certain LP services, and in some cases, you could lose full functionality.
  • Account Deletion: you can delete your LP account by following the corresponding functionality directly on the service.
  • Choose the kind and nature of ads or opt-out of having your web browsing information used for targeted advertising.

Advertising and Analytics Services Provided By Others

LookPrior may allow others to serve advertisements on our behalf across the internet, and to provide analytics services. As a result, the entities may rely on cookies, web beacons, and other technologies to collect information on your usage of the LookPrior® services and other websites as well as the online services. Other information that such entities may collect includes your IP address, web browser, browsing history, time spent on pages, and conversation information.

LookPrior and others may use such information to:

  • Analyze and track data
  • Determine the popularity of certain content
  • Deliver adverts and content targeted to your interests on LP service
  • Better understand your online activity

Communication and Marketing

LookPrior may communicate with you via email or in-app notification in connection with our services or platform to confirm your registration or to inform you in case your product listing has become live/expired and for other transactional messages about our services.

LP, our contractors or advertising partners, may send you product listings, direct marketing communication, or information about our services that we may consider to be interesting to you. However, under such circumstances, we will provide an option to unsubscribe or to opt-out of further communications.

If you opt-out of receiving commercial communications or marketing information, we retain the right to send to you non-marketing communications such as correspondence about your relationship with us, information about past transactions, or send any notifications regarding updates to our terms of use, policy notices, or other important communications.

Cookies

Most web browsers accept cookies by default. If you prefer, you may choose to set your browser to remove cookies after the browsing session, or to reject browser cookies by default. Note that removing or rejecting browser cookies doesn’t necessarily affect the third-party flash cookies used in connection with the LookPrior service. However, if you choose to remove or reject cookies, this could adversely affect the availability and the functionality of LookPrior Service.

State Privacy Rights

California Consumer Privacy Act

California’s Shine the light law permits residents of California to request notice of how their information is shared with third parties for direct marketing purposes or to opt-out of such sharing.

Typically, the CCPA requires that we disclose certain categories of personal information that we collect, the sources of that personal information, the purpose of collecting such information, and the categories of third parties with whom we share the information.

LookPrior does not tolerate sexually explicit content featuring minors. In addition, content that sexually exploits minors is not allowed on LookPrior.

If you find content that violates this policy, please report it.

We report content containing child sexual abuse imagery to the National Center for Missing and Exploited Children, which works with global law enforcement agencies.

International Users

By accessing LP or providing us data, you agree we may use and disclose data we collect as described here or as communicated to you, transmit it outside your resident jurisdiction, and store it on servers in the United States.

For more information please contact our privacy officer at privacy@about.lookprior.com.